Frequently Asked Questions
WHAT IS SYSTEM INTEGRATION?
Answer : System integration is the process of joining software and hardware modules into one cohesive infrastructure, enabling all pieces to work as a whole. Often referred to as IT integration or software integration, it results in great advantages.
WILL YOU PROVIDE A QUOTATION & BOQ FOR A PROJECT?
Answer : We believe that in order to provide you with a technically correct solution and one that best suits your budget and needs, we will need to spend a considerable amount of time on the design and simulation and there will be a cost attached to this activity and hence it will not be a free service. However, on certain Design services we offer a rebate on our design services if the system in purchased from us subsequently.
CAN I PURCHASE SPARE PARTS ?
Answer : No, we will not sell you only spare parts, we provide a complete service solution.
CAN YOU PROVIDE TRAINING FOR KNX SYSTEM?
Answer : No, We do not have Training Facility .
WHAT IS WARRANTY OF YOUR PRODUCT & SERVICES?
Answer : Warranty of our Products as per Manufacturer & Distributors
WHAT IS ORGINATION COUNTRY OF YOUR PRODUCT?
Answer : We are sourcing products either from Manufacturer or authorized distributors from locally or internationally
CAN YOU PROVIDE ETS SOFTWARE ?
Answer : No, We are not authorised for dealing ETS Software .
ARE YOU PROVIDING OPERATION MANUAL TRAINING ?
Answer : Yes, we will provide a complete operation Manual Training .
CAN YOU SELL AND INSTALL EQUIPMENT IN ANY LOCATIONS?
Answer : Yes, we can provide project support for integration anywhere in Bangladesh.